Thank you for shopping at wesmurfit.com! We understand that sometimes issues arise with your purchase, and we’re here to help.
Return Policy:
As our products are pre checked, we don’t offer refunds if you don’t like the product or change your mind about the purchase. Therefore, we advise customers to check product reviews before placing an order.
However, if you experience technical issues with the product, we’ll do our best to resolve the issue. Our support team is available 24/7 to assist you with any issues or concerns you may have. Please contact us at support@wesmurfit.com within two days of your purchase for assistance.
If in case there is a need of refund. Then the refund will be provided to you account from where you paid, or our website WALLET system. Refund to the original mode of payment is possible only if you received the wrong or defective product.
Payment charges are non refundable and only the value of goods will be refunded.
It takes 3 to 5 working days for you to get your refund back to your account.
Replacement Policy:
If the item you purchased from wesmurfit.com is defective, you may be eligible for a replacement. Please contact us at support@wesmurfit.com within two days of your purchase with a detailed description of the issue. We’ll work with you to determine if a replacement is necessary and provide instructions on how to proceed.
Please note that replacements are subject to availability, and we’ll do our best to provide you with a suitable replacement.
Cancellation Policy:
Once an order is placed. It cannot be cancelled.
We appreciate your business and are committed to providing you with quality products and exceptional customer service. If you have any questions or concerns, please don’t hesitate to contact us at support@wesmurfit.com